Download JLxSolutions Tuki, read me your computer's ID over the phone and accept the connection. You see everything I do, and you can end the connection at any time.
Download the app Call 040 175 0141For permanent use, for example for Digital Care customers. I usually install and set it up myself on the first visit.
Coming soon. In the meantime, call and we'll set up the connection another way.
Only open a remote connection when you have called me yourself or we've agreed on it in advance. Banks, Microsoft, the police or Kela never call and ask you to install a remote access app. If anyone else asks, hang up and call me.
No. Every connection has to be accepted at the computer, and you see everything I do. You can end the connection at any time by closing the app.
The connection is encrypted and runs through my own server in Helsinki, not a foreign service provider. I never store or ask for your passwords.
Remote help is billed according to the price list. For Digital Care customers, remote help is included in the plan within fair use.
Almost anything software related: updates, a slow computer, viruses and adware, printer setup, email, and guidance on using programs. Broken parts and network hardware usually need a house call.
Call 040 175 0141. We'll sort it out over the phone, or I'll come over.
JLxSolutions